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  • Services
    • Air freight
      What ever your requirements, our relationship with all major airlines ensures we can offer a choice of highly flexible solutions to meet your deadlines.
    • Ocean freight
      Whether general cargo or a special project, we have access to all equipment types and global consolidation services, ensuring a solution for all your ocean freight needs.
    • Road freight
      Offering standard full loads, groupage or dedicated hot shot deliveries, we offer tailored road freight solutions both domestically and internationally.
    • Sea-air
      Ocean Freight too slow? Air freight too expensive? we can tailor the perfect solution to reduce costs on air and improve on ocean transit times.
    • Cross trade
      Buying from one country and selling to another? With our global network, spanning 226 countries, we have a perfect solution for your cross-trade requirements.
    • Third-party logistics
      Outsource your operational logistics saving your time, reducing costs and shipping times whilst providing a better experience for your customers.
    • Importing from China
      Highly experienced staff on-the-ground in China and the UK provide an unbeatable, optimised and customised logistics solution for your business.
    • Rail service
      Connect East to West or West to East with more environmentally-friendly rail freight solutions for containerised or groupage logistical requirements.
    • Freight consultancy
      Let our “Freight Doctor service take away your logistics pain. We offer a free, no obligation review of your processes and prices. What have you got to lose?
    • Warehousing
      Our bespoke warehousing software gives you acess to your audit trail and live visibility of your stock, giving you completed control of your warehousing remotely.
    • Onboard couriers
      For urgent or time critical shipments, our fully trained onboard couriers will personally accompany your package to its final destination.
    • Factory auditing
      JAG UFS has partnered with I-OnAsia to offer support with due diligence and factory auditing to help you ensure quality, standards and peace of mind.
  • Industry sectors
    • Aerospace & aviation
      Our expertise and response times keep aircraft in the air. We are on-call for urgent shipment 24/7, 365 days a year, serving the industry with just-in-time shipments.
    • Medical & pharmaceutical
      From medical instruments to large scanning units, from a small box of life-saving medicine to full temperature-controlled Envirotainer’s, we have the solution.
    • Food & drink
      We pride ourselves on finding competitive solutions whilst guiding you through the minefield of health certifications and all other complexities.
    • Automotive logistics
      We provide the perfect logistics solutions for all matters relating to the automotive industry, full just-in-time services operating 365 days a year, 24/7.
    • Pet products
      The complex world of VET Certificates, Health Certificates for the importation on animal products can be extremely daunting. We have the expertise to guide you through.
    • Mining logistics
      Global reach, expertise and decades of experience – we provide specialised logistics for heavy excavating equipment and remote locations. The perfect solution is just an email away.
    • Agricultural equipment
      We help the agricultural industry keep producing. We are aware of the high costs of any production downtime, so our time critical service keeps producers producing!
    • Events, shows & exhibitions
      Our attention to detail and advance planning allows you to relax in the knowledge that your event, or exhibition or show equipment will be there waiting for you on arrival.
    • Retail & fashion
      With the consumer demanding lower prices online and on the high street, the many options JAG UFS can offer, helps customer keep costs down and remain competitive in this sector.
    • Manufacturing & engineering
      If a factory is on stop waiting for urgent parts, the costs can spiral out of control, we have the best logistics solutions covered 365 days a year, 24/7 – anytime, anywhere!
    • Project cargo
      With extensive experience with oversized shipments, complex shipping requirements and remote destinations, we have the expertise to find your perfect solution.
    • Renewable energy
      Whether it is bio-energy, wind or solar energy, planning is often needed well in advance, we can assist at the detailed planning stages or at the last minute to meet your logistics needs.
    • Ship spares
      A distressed vessel can cost ship owners dearly, keeping vessels in service is our priority – delivering parts fast to wherever they are needed internationally.
    • Beneficial insects
      We have been shipping beneficial insects for over 30 years. Utilising our own vehicles, dedicated small vans and articulated refrigerated vehicles, we cover the UK and mainland Europe.
  • Locations
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  • Contact
Call 0208 844 2388 TRACK SHIPMENT
MEET OUR TEAM
76 staff in 10 locations
Our experienced logistics specialists are at your service.
Select location
London Heathrow office
T +44 (0) 208 844 2388 F +44 (0) 208 844 1939
James
Gourlay
Read bio
James (Jim) Gourlay sadly passed away on 4th November 2024. He established the high standards and philosophy that have become the cornerstone of JAG UFS and we are proud to carry on his legacy. His friendship, business acumen, zest for life and infectious personality illuminated the lives of those around him. A mentor and inspiration to many, Jim was a true one-of-a-kind. He will be profoundly missed as a boss, mentor, colleague, father, grandfather and friend. His absence leaves an irreplaceable void; he was truly one in a million.
Colin
Wilcox
Joint Chairman
T +44 (0) 7768 533 046
E [email protected]
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Colin was born in Teddington, Middlesex and is a co-founder of JAG UFS. Logistics has run through Colin’s blood since he left school and brought a wealth of operational knowledge when JAG UFS was born. Colin is always there to advise us ‘younger execs’. He is still a pretty mean table tennis player and enjoys nothing more than spending time with his cherished family.
Gary
Wilcox
GROUP CEO
T +44 (0) 7775 756 366
E [email protected]
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Much like his father, Gary started in the industry, straight from school, spending a couple of years with other companies before joining JAG UFS in 1986. He worked his way through the ranks, now proudly holding the position of CEO, steering the company and building for the future. He unwinds with golf, although he is not very good, but enjoys spending time on the course with his two sons and his dad.
Julian
Gourlay
Group CFO
T +44 (0) 7900 241 952
E [email protected]
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Julian joined JAG UFS in 1986 in the accounts department. Showing a natural flare for figures, it was clear to see from the early days that the company would be in safe hands with Julian controlling the finances. Always keen to better himself, he is now learning about ‘New Growth Theory Economics’. Julian loves to keep fit and likes to do his thinking whilst jogging.
Richard
Davies
Group Operations Director
T +44 (0)208 844 2388
E [email protected]
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Richard joined JAG UFS in 1985, rising through the ranks of JAG UFS, giving him a knowledge of the operational side of the business that is second to none. He plays golf every weekend to a very high standard and is often seen by the photocopier practising his swing. If he could have a superpower it would be x-ray vision……say no more!
Mike
Davies
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Mike sadly passed in January 2022, Mike will always be in our hearts and memories, he played a huge part in the success of JAG UFS and will be massively missed as a colleague but more so as a friend. Everyone will always remember Mike as a true gent and one of life’s nice guys. He was and will remain totally respected and remembered by all of us, rest in peace Mike.
Darcey
Rackley
Ocean Exports
T +44 (0)208 844 2388
E [email protected]
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Darcey joined as a trainee in 2017 and very quickly became a valuable member of the operations department. Customers love the quick communication and ‘nothing is too much’ attitude. Darcey is a new mum and is adapting to that extremely well. As with most of the younger generation, Darcey cannot leave her home without her mobile!
Aaron
Cripps
Air Export Manager
T +44 (0)208 844 2388
E [email protected]
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Aaron has been with JAG UFS since 2012 and has a wealth of experience in air exports. He is a great support for the younger members of the team. Aaron loves listening to music and at weekends does the odd spot of DJing. He also loves travelling.
Naomi
Baker
Accounts Manager
T +44 (0)208 844 2388
E [email protected]
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Naomi joined JAG UFS in 1993 on a training scheme in our accounts department. With a natural eye for detail and love of numbers, Naomi has been loyal and hard- working and is now our accounts department manager, although as a youngster she wanted to be a lawyer. She has an irrational fear of stickers, much to the amusement of her colleagues!
Eric
Marime
International Finance Manager
T +44 (0)208 844 2388
E [email protected]
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Eric has been with JAG UFS since 2011 and has worked his way through the ranks and now heads our International Finance team. Eric likes any food as long as it is Chicken and enjoys relaxing by spending time with his friends. He has an irrational fear of heights, but when asked “what’s something new you would like to try?”, his answer was “Skydiving”, welcome to the world of Eric!
Tracey
Forrester
Credit Controller
T +44 (0)208 844 2388
E [email protected]
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Tracey has been in the logistics industry since 1999 and with JAG UFS since 2009. She does an amazing job on credit control (not the easiest position). Tracey is a summer person and although a northern girl, she supports a lower league team of Brentford but is always dreaming of them in the big time! She likes to start the day with a coffee and finish it with a nice glass of wine!
Rebecca
Gourlay
Accounts
T +44 (0)208 844 2388
E [email protected]
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Rebecca joined JAG UFS in 2019 and is following in the footsteps of her nan and father in the accounts department. Rebecca is an accomplished dancer and would like to get back to dance as this is her passion. She much prefers the summer months and supports Arsenal, but we don’t think she had much choice in that!
Whitney
Hughes
Accounts
T +44 (0)208 844 2388
E [email protected]
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Whitney has worked part-time in our accounts department since 2017. By her own admission, she is a straight talker, but in a nice way! She has an irrational fear of spiders, just like her mum. Whitney enjoys watching reality TV and supporting her favourite football team Chelsea.
Reece
Wiley
Warehouse Manager
T +44 (0)208 844 2388
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Reece joined JAG UFS in 2019 and was surprised just how well everyone gets on. He has a love for all music and can be heard belting out his favourite tunes in the warehouse. We only wish he had a volume switch! His biggest passion is his fishing and enjoys sharing the photos of his weekend catches with all of his colleagues.
Eddie
Birch
Sales Support
T +44 (0)208 844 2388
E [email protected]
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Eddie joined the JAG UFS sales team in 2016 and plays an invaluable role of making sure all our customers are happy. One thing that Eddie did not mention is that in fact he was a world champion chef, he was too modest to write this down, but we have spies! In his spare time he still enjoys cooking and entertaining, he is another keen supporter of Chelsea.
Becca
Wilcox
Client Relationship Manager
T +44 (0) 7825 801874
E [email protected]
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Becca is a recent addition to the JAG UFS family. Whilst working at BA previously, she raised over £5000 pounds for Comic Relief. Becca was born in Aldershot, she is an avid netball player and loves to binge-watch ‘Friends’. If she could ship herself anywhere, she’d pick a beach bar in Barbados with a wakeboard. Becca loves to spend Sunday’s with her friends and family enjoying a roast lunch with all the trimmings and a Gin & Tonic, as long as there are no wasps flying about, she hates wasps!
Douglas
Hewett
Driver
T +44 (0)208 844 2388
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Doug is driver who brings a wealth of experience, with over thirty years of driving in the logistics industry. Doug has been married to his childhood sweetheart for 35 years and it is on his bucket list to renew his vows. When Doug was a young lad, he wanted to be a jockey, but for now he settles for checking his betting slips at a weekend.
Tomas
Breur
Driver
T +44 (0) 208 844 2388
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Biggest work achievement for Tomas is achieving his HGV licence, which is great for us! If Tomas could ship himself anywhere it would be over to Australia and if he could have one superpower it would be to fly, could be handy when Tomas gets stuck in traffic on the M25!
Amy
Holding
Air Import Manager
T +44 (0) 208 844 2388
E [email protected]
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Amy is our air import manager, she loves to chat with and assist all our customers with their shipments, making her the perfect fit for the job. After a long day of being at work you’ll find her with her feet up watching a series or movie on Netflix!
Mayur
Dusara
Air Export Operations
T +44 (0) 208 844 2388
E [email protected]
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Mayur’s favourite thing about working is being part of the team and is only happy once a job has been successfully completed. His proudest achievement at work is moving an aircraft engine which experienced some difficulties, but Mayur got it where it needed to be before the required deadline!
Simon
Berrett
Driver
T +44 (0) 208 844 2388
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Simon found his true vocation as a driver as he loves the open road! He also has a passion for golf and was a pretty good footballer in his time as well. Not a lot of people know (maybe they do now) that he can belt out a decent tune as well.
Charlie
Wilcox
Business Development Manager
T +44 (0) 208 844 2388
E [email protected]
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Growing up, Charlie wanted to be a footballer, he is still playing football now every weekend! Charlie started his career in logistics when starting at JAG UFS and joined our sales team. When he isn’t working or playing football, Charlie is on the golf course still trying to master it! Or he’ll be having a few beers with his mates.
Darren
Pratt
Air Exports Operations
T +44 (0) 208 844 2388
E [email protected]
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Although Darren comes with a South African accent, he was born in Plymouth in the UK. He brings a wealth of experience in logistics. He is a keen runner and has a passion for photography, but has a guilty pleasure of beer, so best keep running off those calories!
Janice
Tsui
Accounts
T +44 (0) 208 844 2388
E [email protected]
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Janice is one of the quieter members of staff in our accounts department, but that hasn’t stopped her being a grade 8 playing the piano! Janice is very good at making Hong Kong-style pineapple buns and baking bread! We think we all may need to sample that cooking Janice!
Margaret
Hodge
Accounts
T +44 (0) 208 844 2388
E [email protected]
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Margaret enjoys nothing more than shopping till she drops and spending time with her family and friends. She is happiest eating her favourite food – curry. Margaret is always the cheerful and the upbeat one in the office. She supports Manchester United!
Diane
Barker
Accounts
T +44 (0) 208 844 2388
E [email protected]
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A very keen runner, Diane starts every day with a run whilst the rest of us are sleeping! She likes to unwind with a little tipple! Recently she made and amazing achievement with her daughter, completing a 100km walk in aid of the British Heart Foundation, which is a cause very important to her. From start to finish 26 hours and 5 minutes. We are all very proud!
Terry
Hancock
Warehouseman
T +44 (0) 208 844 2388
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One of seven siblings, Terry is another keen golfer in the company. Similar to many others here, he likes to start his day with a good old English cup of tea, ideally with his guilty pleasure which is a bacon roll, and finish his day off with a nice cold beer sitting in his garden!
Lisa
James
Group Finance
E [email protected]
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Lisa started with us in February 2025 and has been a welcome addition to the accounts department, with her great time management and building brilliant relationships with our suppliers she has become the point of call for many people. She has also worked in the logistics industry for 12 years, so comes with a wealth of knowledge! If Lisa could go anywhere on holiday, it would be back to Florida or to spend Christmas in New York.
Shelley
Underwood
Group Operations Manager
E [email protected]
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Shelleys favourite part of the job is working with all types of different people and all the different challenges she faces everyday! Being patient and problem solving is something that makes Shelley the perfect fit for JAG UFS and operations. Shelley enjoys cooking and see’s herself as a quite a good cook, so we’re looking forward to trying out some of her recipes in the office!
Talib
Dar
Air Import Supervisor
E [email protected]
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Talib started with JAG UFS in 2024, and has fitted in perfectly. Working closely with our customers and building relationships with both the staff and customers, he has a fine eye for the smaller details meaning all avenues are explored. Even though he wanted to be a race car driver growing up, Talib now enjoys photography and videography!
Jade
Austin
Import Clerk
E [email protected]
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Enjoying the fact that every day is different and surprised by how many different products are shipped by JAG UFS, Jade has learnt that nothing is too much for JAG UFS. With her calm approach and ability to multitask and prioritse, Jade has become a vital part of the air import team. After a long day in the office Jade enjoys unwinding at the gym!
Gina
Elizondo-Carter
Air Import Operations
E [email protected]
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Gina originally started in logistics when she was 19, then went on to be a primary school teacher for 12 years and then decided to come back to the wonderful world of logistics, and we’re very pleased! Gina takes pride and her time with any task she is given, ensuring all requirements are met for our customers.
Southampton
T+44 (0)2380 677555 F +44 (0)2380 678001
Edward
Winkworth
Director of Southampton Office
T +44 (0)2380 677555
E [email protected]
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Edward joined JAG UFS over 23 years ago and is very much part of the JAG UFS furniture. Like many of us, he needs a coffee to kick start his day. He is a keen sailor and a lot of people don’t know, but he skippered a 120ft yacht from Southampton to Tortola, British Virgin Islands and back again. Although a keen sailor, if given a superpower, it would be the ability to fly!
Tyra
Connolly
Southampton Office Manager
T +44 (0)2380 677555
E [email protected]
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Tyra has worked for JAG UFS since 2018, she has been in the logistics industry since she was 18 (you can do the maths). By her own confession, she is not a morning person, which is why her husband can be seen escaping from the house before she wakes up! That being said, Tyra is a great team player and is a huge support to all around her.
Tony
Lever
Customs Supervisor
T +44 (0)2380 677555
E [email protected]
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Having left JAG UFS years ago, we were all pleased when the prodigal son decided to re-join us again in 2018. Tony is a dedicated person and has a great eye for detail, which is a must when making customs entries! He is a pretty good table tennis player and a keen supporter of Southampton FC. He also enjoys spending time down at the pub with his friends.
Tatiana
Ganziuc
Ocean Import Operations
T +44 (0)2380 677555
E [email protected]
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Tatiana is one of our newest members, joining the Southampton team in late 2019. Tatiana used to be a customs officer in her native Moldova, she has a great sense of humour and has very quickly fitted into the JAG UFS family. After keeping fit by running around after her children, she likes to unwind by reading a good book.
Kamila
Karbowinska
Sea Freight Operations
T +44 (0) 2380 677 555
E [email protected]
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Kamila will openly admit she isn’t the most patient person and you’ll see her at her happiest at work when things are going to plan, which isn’t always guaranteed in logistics! Kamila’s favourite food is her mum’s cooking and her guilty pleasure is junk food and lots of it!
Evita
Bruze
Sea Imports
E [email protected]
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Enjoying being busy and always staying positive are some of Evitas wonderful personality traits, as well managing to keep patient even during the busy periods! After 8 years working within the industry, we were so pleased she joined JAG UFS. Although originally wanting to be a dance teacher, it’s quite a change in career choice!!
Jordan
Bowden
Inside Sales Executive
E [email protected]
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Jordan is the go to person for securing the best rates! Working hard to achieve the best rates and exploring every avenue to do that. With his bubbly personality and being able to chat to anyone, Jordan has built a brilliant relationship with our customers. Enjoying his time chilling in front of the TV, or you’ll find him in the gym in his spare time!
Lee
Hewlett
Export Coordinator
E [email protected]
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Lee has worked in the industry for 28 years now, and one thing he was surprised when coming to JAG UFS was the multiple offices and functions there were within each office! Lee enjoys the problem solving aspect of the job and with his attention to detail he is able to solve any issues your freight may face! When he isn’t working you will find Lee enjoying quality time with his son and family.
Saffron
Cooper
Import Coordinator
E [email protected]
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Described by her friends as a whirlwind, and alongside her positivity Saffron is the perfect fit for JAG. Currently learning all things logistics, Saffron also enjoys horse riding and spending time in the gym which is where you will more then likely find her after work!
Evan
Connolly
Operations
E [email protected]
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Evan is starting out his new career in freight forwarding at JAG UFS and we’re excited to see how his hard work and determination will pay off. Evan enjoys watching and playing basketball, and if he isn’t doing that he will also be in the gym!! Got to balance out eating his favorite food, pizza!
Hannah
Stride
Import Operations
E [email protected]
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Hannah enjoys learning all the new things logistics has to throw her way. With her positive attitude in the office, nothing is too big of a task for her or for our customers. Her guilty pleasure being reality TV, Hannah will most likely be unwinding after a busy day in the office watching TV with a nice glass of wine!
Southend
T +44 (0)1702 546853 F +44 (0)1702 541728
Andrew
Ballard
Director
T +44 (0)1702 546853
E [email protected]
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Andrew has worked at JAG UFS for 29 years. When he was a child, he wanted to be an athlete, now he would like to be Ironman! He likes to cook and can cook a good Thai Curry (apparently). One thing he can’t leave the house with is his clothes. We can all be thankful for that!
Lee
Wilson
Office Manager
T +44 (0)1702 546853
E [email protected]
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Lee has worked for JAG UFS for 24 years and is always first in the office. He enjoys going to the gym and staying active but does have a guilty pleasure of craft ales. He is also a keen gardener and loves watching ‘Gardeners World’ on TV. He enjoys playing the guitar, but admits he needs a few more lessons.
Scott
Wilson
Export Supervisor
T +44 (0)1702 546853
E [email protected]
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Scott has been working for JAG UFS for 19 years, although as a child he wanted to be a fireman. He enjoys spending time with his children and supporting his local cricket team. Scott would love to learn about Astronomy and is partial to Salted Caramel ice cream.
Derek
Cox
Driver
T +44 (0)1702 546853
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Derek has been with JAG UFS since the very beginning. Although one of the older members of JAG UFS, he would still love to visit Disneyland which shows he is still very young at heart and looks forward to the day he can retire and take it easy.
Nigel
Smith
Night Driver
T +44 (0)1702 546853
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Nigel worked for JAG UFS for 26 years. Nigel sadly passed away suddenly in 2019 and will be greatly missed. Nigel was one of life’s nice guys and will always be a major part of JAG UFS’s history. So out of respect to Nigel we will always have a place for him here.
Kaelan
Cox
Operations Apprentice
T +44 (0) 1702 546 853
E [email protected]
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Starting his career in logistics at JAG UFS, Kaelan is enjoying learning the role and building relationships with our customers all over the world. Like most young football fans, Kaelan wanted to be a footballer growing up. And being a season ticket holder for West Ham, he spends most weekends watching the game, or at the pub with his mates.
Kelly
Butcher
Operations Apprentice
T +44 (0) 1702 546 853
E [email protected]
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Having recently started in the industry, Kelly is enjoying learning the ropes and talking to all our lovely customers. He used to be a night owl, but since working at JAG he is slowly starting to become an early bird. Kelly used to play rugby, but he now enjoys coaching it and spending his weekends watching it. If he’s not outside on the rugby pitch, you’ll find him catching up on some sleep, or playing video games.
Aaron
Cocks
Air Operations
T +44 (0) 1702 546 853
E [email protected]
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Aaron joined JAG UFS as an apprentice in 2021 and quickly showed that he was the perfect fit for a career in logistics. Somewhat a traditionalist, he likes nothing better than starting his day with a cup of tea and cycling to work and ending his working day watching some classic TV in bed! In his spare time, Aaron plays rugby. For a for a brave rugby player has a surprising and irrational fear of ducks!
Max
Page
Air Freight Export Operations
E [email protected]
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Max has started his career in logistics with us at JAG UFS, and we’re keen to see where that will take him. Diving straight into all the challenges it creates and keeping up with the fast paced work life in the office, even though growing up Max wanted to be a chef! So we’re looking forward to trying out his recipes in the office!
Megan
McCarron
Office Apprentice
E [email protected]
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Another member of the South End team who is starting out their career in logistics, Megan has started with us as the office apprentice. Noticing very early on that organization is key in logistics, this has helped Megan a lot with the day to day operations. We’re also hoping this skill will help with keeping the boys organized in the office!!
Felixstowe
T +44 (0)1394 673585 F +44 (0)1394 673057
James
Hazelwood
Office Manager
T +44 (0)1394 673585
E [email protected]
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James' knowledge of import customs is second to none. He has a passion is food, loves eating out and finding new places to eat with his wife. Together they share a passion of music and concerts. James is also a keen traveller and would love to visit AC/DC street in Melbourne.
Michelle
Smith
Import Clerk
T +44 (0)1394 673585
E [email protected]
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Michelle doesn’t like to take life too seriously and is a bubbly, friendly person that likes to make people smile. Before she joined JAG UFS, she used to be an English teacher in Greece. Michelle enjoys watching soap operas and would love to learn ballroom dancing.
Michael
Collins
Import Co-ordinator
T +44 (0)1394 673585
E [email protected]
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Michael is a dependable member of the team who prides himself on being very conscientious, which is a great quality to have in logistics. He loves spicy food, and his guilty pleasure is watching romantic comedies, but he didn’t want us to tell anyone!
Chris
Hazelwood
Sea Freight Operations
T +44 (0) 1394 673 585
E [email protected]
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Chris has worked in logistics for 40 years, so he is the guy if you have any questions. Chris enjoys starting his day with a run and ending his day at the gym, with hobbies also including football and badminton. Although he hasn’t tried golf yet he would be keen to give it a go. With all the other avid golfers, there’s plenty for Chris to learn from, although being a Liverpool supporter we're not sure who will be offering!
Camberley
Conor
Fitzmaurice
Fulfilment Manager
T +44 (0) 208 844 2388
E [email protected]
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Friends would describe him as “outgoing”, “funny” and “idiot”. An idiot he is not, well at work anyway! A keen footballer, Conor loves sport, which would explain his competitiveness. Recently completed the London Marathon for charity, which shows what a top lad he really is, if not a little bit annoying sometimes, but we let him off for that. He supports Tottenham so he does have flaws!
Brad
Bolton
Fulfilment Operations
T +44 (0) 208 844 2388
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Brad is another Chelsea supporter and another football player! Brad will spend most weekends playing football, however for whatever reason he isn’t, you’ll probably find him in the pub! More than likely watching football. If Brad could be anywhere, apart from work obviously, he would love to be in the Maldives or Bali, no doubt with a cold beer to end a difficult day in the sun!
James
Garraghan
Fulfilment Operations
T +44 (0) 208 844 2388
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Working alongside Brad in our Camberley warehouse, James loves to start his day with a nice cup of tea! Like most of the staff here, James loves football and golf. If he could go anywhere he’d be at Stamford Bridge watching the mighty blues! Or on the golf course mastering his swing, practise makes perfect!
Shenzhen
T +86 755 8665 5418 F +86 755 8665 4919
Jojo
Tan
Sales - General Manager
T +86 755 8665 5418
E [email protected]
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Jojo has been with JAG UFS since our China offices were opened in 2005. Since childhood, Jojo wanted to be a successful business-woman and takes huge pride in having met her goal. In her free time, you can find Jojo practising her archery and spending time with her children.
Sandy
Hu
Operations - Operation Executive
T +86 755 8665 4965
E [email protected]
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Sandy has been a mainstay for the Shenzhen office and has worked for JAG UFS for over 15 years. Sandy loves to listen to music to unwind and enjoys visiting the park at weekend to relax. She prides herself on being a kind and honest person.
Nicole
Tan
Finance - Accounting & Admin
T +86 755 8667 2204
E [email protected]
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For the last 15 years, Nicole has been an important part of our China accounting team. Nicole takes great pride in being an honest person, someone you can rely on. She is currently learning floristry and is a keen sportswoman, which highlights her competitive side! She loves supporting the Chinese volleyball team.
Dora
Peng
Sales - Sales Manager
T +86 755 8665 4670
E [email protected]
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Dora joined JAG UFS in 2017 and very quickly became an integral part of the team. Dora demonstrates confidence way beyond her years and can often be found presenting JAG UFS to large audiences. Dora still loves her home comforts, nothing gives her greater pleasure than her grandmother’s home cooking, especially her beef recipe.
Suki
Ye
Operations
T +86 755 8659 0652
E [email protected]
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Suki has worked for JAG UFS all her working life. One thing that surprised Suki was the high customer service levels we offer and likes nothing more than when this is recognised by our clients. She loves playing Badminton and admits she is not as good at cooking as she would like!
Lina
Xie
Accounting Department
T +86 755 8665 5493
E [email protected]
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Lina joined JAG UFS in 2016 in the accounts department. She is a very good singer, enjoys music and would love to learn to play an instrument. Although she is a little embarrassed to admit it, she likes to relax with a bowl of vanilla ice cream listening to Celine Dion’s ‘My Heart Will Go On’.
Cheryl
Lan
Operations
T +86 755 8659 0652
E [email protected]
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Cheryl joined the operations team in 2016 and enjoys the family feel of the office. As a child Cheryl wanted to be a dancer, she is now finally following that passion and learning to dance in her spare time. She is also planning on learning Yoga, so watch this space…
Jill
Chu
Finance - Accounting
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Hong Kong
T + 85 227 503823 F + 85 235 795569
Esther
Ng Yin Yee
Finance - Accounting
T +852 (852) 2320 9388
E [email protected]
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Esther joined the JAG UFS accounts team in 2017 and immediately felt at home. She is a whizz with numbers with an amazing ability to remember long ones. Esther has an inquisitive nature and loves to ask strangers personal questions (so be prepared). She loves cycling and hiking and is currently learning to swim. One day she wants to ship herself to South America to swim in the crystal-clear blue waters, get to know the locals and experience the marvellous food.
Xiamen
T +86 0592 568 9388 F +86 0592 568 9288
Mark
Li
Operations - Office Manager
T +86 0592 568 9388
E [email protected]
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Mark has worked for JAG UFS for 15 years, he takes great pride in providing a high level of service and also enjoys the family feel of JAG UFS. He prides himself with being honest, friendly and a kind person. His favourite food is Chinese dumplings. When he was a child, he wanted to be a scientist.
Shanghai
T +86 21 6095 9828 F +86 21 6095 9820
Kelly
Zhang
Finance - Office Manager
T +86 21 6095 9828
E [email protected]
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Kelly loves the family feel of working for JAG UFS. She totally believes in not putting off to tomorrow what can be done today, this attitude shines through on her work. In her spare time, she likes nothing better than curling up on the sofa and watching a good film.
Selina
Xu
Operations
T +86 21 6095 9828
E [email protected]
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Selina is an expert in sea and air operations and has been with JAG UFS for over 9 years. Selina’s guilty pleasure is food, which she can get away with as she regularly works out with her passion, Yoga. If she could choose a superpower, it would be to fly!
Gina
Song
Operations
T +86 21 6095 9828
E [email protected]
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Gina has worked for JAG UFS for over 11 years as a logistics specialist. She regularly goes for brisk walks, especially in Summer. Gina’s loves being in the kitchen baking and she loves Sushi. She is also a keen table tennis player.
Sara
Yang
Operations
T + 86 755 8665 5418
E [email protected]
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Whilst most of us in the UK try to find warmer weather, If Sara could go anywhere in the world it would be Iceland! Being a night person, she might just catch the Northern Lights. She will probably be eating her favourite food, roast duck followed by watermelon and strawberries, washed down with her guilty pleasure of Cola!
Atlanta
T +1 (678) 807 6900 F +1 (678) 807 6901
Jayne
Paulsen
Special Accounts Liaison
T +1 (678) 807 6900
E [email protected]
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Jayne joined JAG UFS in November 2016 and instantly became a hit with the customers due to her attention to detail and excellent customer service. Jayne enjoys spending time with her close family whenever she can. She is a keen cook and we are all looking forward to the invite for dinner!
Angela
Jensen
Accounting Assistant
T +1 (678) 807 6900
E [email protected]
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Angela joined JAG UFS in late 2019, she is new to logistics but comes with a wealth of experience in accounting. Her favourite food is a good old ribeye steak and can often be found supporting her daughter with her passion of cheerleading and spending time with her friends and family.
Pam
Parsons
General Manager
T +1 (562)380 2005
E [email protected]
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Pam opened our Los Angeles branch in 2019 and then moved to Georgia in 2020 to run our Atlanta and USA operations. She boasts over 30 years of logistics experience. She has always loved the family feel at JAG UFS and is very proud to be heading our Atlanta office. She likes all seafood apart from Sushi – we are guessing she likes her food cooked rather than raw. She is a little crazy (but in a good way), so JAG UFS is a perfect fit.
Harry
Roper
Project Cargo, USA
T +1 (678) 807-6900 ext 401
E [email protected]
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Harry joined the JAG UFS team in 2022. He brings over 13 years of experience and loves building client relationships and problem-solving, especially seemingly impossible problems! He’s a huge fan of Formula 1 Racing, loves Indian food, playing golf, video games, watersports and a good book. Harry has 3 dogs (Chase, Storm & Nikki) and breeds Corgis. If he could have any superpower, it would be immortality, but only if his wife was immortal too…
Natasha
Pele
Ocean Export
E [email protected]
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Joining the team in April 2025, Natasha has enjoyed the opportunities of learning new skills and the opportunity to grow her skillset. Described by her friends as loud, funny and sociable it’s no wonder she has fitted in perfectly at JAG UFS. On a weekend Natasha enjoys going to church and spending time with her family!
Lynn
Jorgensen
Air Imports
E [email protected]
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Starting her career in logistics as a temp in 2007, Lynn has been in the industry ever since. Enjoying the ever changing aspects of logistics and the opportunity to always be learning something new. Lynn has 2 dogs at home, so after a busy day she enjoys ending her day with a nice long dog walk.
Los Angeles
T +1 (562)380 2005 F +1 (678) 807 6901
Felice
Nieto
Finance Manager
T +1 (562)380 2005
E [email protected]
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Felice is a very welcome addition to oversee the company’s finances in the USA. She brings a spiritual sense of calm to the accounts department, which is much needed with the pressures it brings! With a kind and generous heart, Felice is always looking to help others. She has an irrational fear of cockroaches, but who hasn’t! She must like a bit of spice in her life as her favourite crisps are Jalapeño flavour!
Tim
Melvin
Operations Agent, USA
T +1 562-380-2005 / +1 770-568-7364
E [email protected]
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Tim joined JAG UFS in 2021. With over 19 years experience in logistics, he excels at on-boarding new clients with his personalised customer service. He loves to train others too. Tim is a morning person, he loves to hit the ground running and always maintains a great sense of humour. He is happiest binge-watching TV at the weekend with his family and a turkey cheeseburger and he loves to collect stamps and coins. When he was growing up he wanted to be President of the United States, we are glad he decided to go for a career in logistics instead!
Katherine R.
Warth
Import Operations, Western USA
T +1 (678) 807-6900 Ext 305
E [email protected]
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Katherine joined the JAG UFS team in 2022. With over 13 years experience in logistics, she is highly service-driven. She is a happy, positive and helpful member of the team and loves the unity of our workplace. She loves to help others, and if she had a superpower it would be the power to heal the sick and feed the hungry. She loves walking on the beach, and dreams of spending the night in a lighthouse and visiting Italy. She’s currently learning to play the piano.
UK Head Office
London Heathrow
Unit 2, Felthambrook Industrial
Centre, Feltham, Middlesex.
TW13 7DU. England
T +44 (0) 208 844 2388
F +44 (0) 208 844 1939
E [email protected]
Far East Head Office
Shenzhen, China
Room 02, 11/F, Block East, Coffee Loft
Office, No 12069 Shennan Road,
NanShan District, Shenzhen, P.R. China
T + 86 755 8665 5418
F + 86 755 8665 4919
E [email protected]
USA Head Office
Atlanta, USA
JAG-UFS Logistics, Inc.
2296 Henderson Mill Rd NE, #116
Atlanta, GA 30349, 30345
T +1 (678) 807-6900
F +1 (678) 807-6901
E [email protected]
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